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Test that says -Business etiquette- above silouettes of male and female figures in business suits

Business Etiquette

Written by Sandra Hann on . Posted in business Etiquette, businesstips.

Etiquette is a set of unwritten rules that apply to social situations, professional workplaces and relationships. Following these rules means that you act professionally and exercise proper manners when engaging with others in your profession. In the business world, people with good etiquette are rewarded for their professional and polite skills, which is the recipe for advancing their careers.

Appearance

  • You need to dress according to your workplace’s standards—even if you are working remotely. This is especially important because studies have shown that the first thing people notice about others is their appearance.
  • Be aware of hygiene
  • Comb your hair.
  • Keep your fingernails clean.
  • Make sure your clothes are clean and smell fresh.
  • Men should trim their beards.

Communications

  • Make that great first impression with a strong handshake, eye-to-eye contact, and a smile.
  • Know how to introduce people to one another.
  • If you are sitting down, always stand up to shake hands when you are about to meet someone.
  • Pay attention to names.
  • Know how to share the conversational pie!
  • Know how to engage in conversation without monopolizing the conversation.
  • Ask open-ended questions.

Timeliness

  • Arrive on time to work and meetings.
  • Always be sure to meet deadlines
  • Return calls to customers or fellow employees within 24 hours.

Showing Respect for Others

  • Listen to others’ opinions. During meetings, consider everyone’s ideas—even if they are different from your own.
  • Be honest with your colleagues and customers about your abilities, timelines, and offerings.
  • Show respect for shared areas and items
  • Keep your work area clean and tidy, especially if it’s in a central, visible space or faces the public.
  • Never touch foods that belong to other people.
  • Clean up after yourself.
  • Replenish items after using the company printer, stapler, or other office supplies.

Dining Habits

  • No texting or playing on your phone at the table.
  • Be aware of place settings.
  • Know what to order when dining with management and fellow employees.
  • Do not talk with your mouth full of food.
  • Know how to use your napkin and where to place it when you leave the table.

Knowing how to interface with others, both professionally and socially, will help you stand out from others, and enhance your chances at achieving professional success.